Bickford of Bexley
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Real Residents, Real Reviews
Knowing who to trust in this journey is hard — especially when your loved one’s health and happiness are at stake.
Real Residents
Real Reviews
Most senior living communities say similar things like: “We provide great care!” or “Our staff is the best!” or “Your mom will be happy here!”
But how do you know that’s really true?
Our current residents and families know whether or not we walk the talk. That’s why we give you direct access to their real thoughts and real options.
Reviews for Bickford of Bexley
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Reviews with Comments
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My friend feels safe there and likes the staff and the other residents
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(name removed) has gone above and beyond to care for my dad and other residents. He has been incredible.
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The personal care has been great! Mom is happy
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(Name Removed) is great. Sorry she's moving to the Upper Arlington location. But best wishes to her.
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I am very happy with Bickford, but as much as we pay that Internet should be working 24/7!!!!! | I hope you take my comment seriously!!!! | That is the only bad thing I have to say about Bickford!!!
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The care of mom is impeccable! Love all the staff!!!
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My friend is happy there.
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(Name Removed) and her team continues to do a great job. Thanks so much for your care and attention.
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No reply
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(Name Removed) and the entire staff do a remarkable job. Thanks so much!
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Waiting 3 weeks for laundry to be done. Frustrating
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(Name Removed) does a great job leading the Bickford. The nurses and staff are all wonderfully supportive. Thank you!
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(Name Removed) is a consummate professional. We are blessed in our family to have (Name Removed) leadership at the Bickford of Bexley.
Reviews FAQ
Bickford residents and families have frequent opportunities to participate in providing feedback throughout the year. Bickford sends out a comprehensive annual survey evaluating all aspects of a residents experience. Following this survey, Bickford sends out a monthly survey to see if we are making progress on improving their happiness levels. The responses to both surveys are posted on the website and remain there for a year.
Bickford is committed to transparency. That means posting all feedback – both positive and negative. Every review is included in our overall score (star-rating). However, we do not post comments that are libelous, profane or risk violating the privacy of our residents.
A Bickford Verified Resident Review is a review provided by a resident or family member/significant other that has been verified by Bickford as an authorized individual. Individual names are protected for privacy reasons.
Bickford has developed a program to improve resident happiness based specifically on the scores and comments of the surveys. Each Branch sets goals to improve targeted areas identified from the surveys. The actions that need to be taken are discussed as a part of each shifts daily stand-up meeting.
Due to the unique and personalized nature of our business, responses to reviews, if requested, happen individually.
The new administrator along with the new nursing director are doing a Great Job and they both communicate well. They address issues directly and swiftly.