Bickford of Portage
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Your loved one deserves to live the best life possible
Watch your loved one thrive in an environment that feels like home
Navigating the aging journey is difficult.
We understand what’s at stake here: it’s not just someone, it’s your loved one.
Meanwhile, it’s on you to make the difficult decisions.
There's a Higher Path for our seniors
Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.
Learn MoreOur family of caregivers will do whatever it takes to care for your loved one
Meet Portage's Leadership Team
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Dustin Heisler
Executive Director
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Brittney Widner
Family Advocate
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Brad Felcyn
Health & Wellness Director
Services at Portage
Assisted Living
Personalized help with the activities of daily life, such as meals, grooming, and medication management.
Montessori Memory Care
A research-backed approach empowering seniors with dementia to live a meaningful life.
Real Residents
Real Reviews
Learn More
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Overall the staff is very caring and residence is clean. However the current staffing number in Memory care are being overwhelmed with increase in residents, especially with those who need one one one help. Also the place is starting to look worn down, broken chairs, lack of outside maintenance, just overall looking crowded in main areas. | If I could add one more concern, it would be the lack of activities that engage the memory care folks. The wide range of cognitive abilities makes it hard for group activities, and there really isn't much room for that but everyone enjoys music, or a special story time talk, movies, or other activities where there could be different levels of participation. A calendar of special activities in assisted living would alert family members who could help take the Loved ones over.
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The entrance to the building is looking better. Not a big deal, it never looked bad, but I have noticed that someone has been able to spruce it up a bit and we appreciate it. (names removed) are always very welcoming and helpful. (names removed) are always positive and helpful too. It still seems my mom is not showering regularly or changing her clothes. Not sure what to do about this.
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Patient care personnel are kind, attentive, providing good support. I feel the lack of an on site director has overloaded contract employees eight roles and interactions beyond their pay grade. Who is supervising the kitchen and food commons area? Thats just one example.
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My mom seems content at Bickford. She calls it "home" and mostly says she likes it. Occasionally she has a day where she is sad about her age, her eyesight, or her memory and doesn't seem so happy. But it doesn't last long. She is in the best place she can be right now though. Thank you!
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We are very pleased to see the Portage branch fully staffed with an executive director, a health and wellness director, and a family advocate. We have had great interactions with the health and wellness director. He has been extremely helpful and supportive with the care of our mom. He is always available to help. The many new bfms have been a welcome addition, with many providing wonderful care. We also sincerely appreciate the bfms that have stayed thru all the changes and continue to help us understand our mom's dementia and offer support and kindness. (names removed) are just a few of the special people. One bfm even bought our mom a special rosary. It was a thoughtful gesture. | I also wanted to mention (name removed). She answers the phone and is helpful with answering questions I have.
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The patient care associates are alert and responsive to residents needs. The speak to residents with respect and use their names.
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My mom is doing well at Bickford and I am happy she is living there. She recently said she is happy with her "home," so that is really great. ????
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Nearby Locations
Bickford of Ames
Phone: 515-686-6644
Bickford of Aurora
Phone: 331-258-3910
Bickford of Battle Creek
Phone: 269-520-7451
Bickford of Bexley
Phone: 614-972-1692
Bickford of Bloomington
Phone: 309-725-2802
Bickford of Bourbonnais
Phone: 815-671-4345
Bickford of Burlington
Phone: 319-271-6421
Bickford of Canton
Phone: 734-519-6304
Bickford of Carmel
Phone: 317-668-0973
Bickford of Cedar Falls
Phone: 319-658-5014
Bickford of Champaign
Phone: 217-909-9035
Bickford of Chesapeake
Phone: 757-792-8411
Bickford of Chesterfield
Phone: 804-601-4890
Bickford of Clinton
Phone: 563-227-9963
Bickford of Crown Point
Phone: 219-388-6160
Bickford of Crystal Lake
Phone: 815-859-9637
Bickford of Davenport
Phone: 309-865-5116
Bickford of Fort Dodge
Phone: 515-605-7649
Bickford of Grand Island
Phone: 308-568-0499
Bickford of Greenwood
Phone: 317-751-7146
Bickford of Gurnee
Phone: 224-219-1741
Bickford of Iowa City
Phone: 563-316-6346
Bickford of Lancaster
Phone: 740-218-5051
Bickford of Lincoln
Phone: 402-623-6331
Bickford of Macomb
Phone: 309-252-4847
Bickford of Marion
Phone: 319-318-6493
Bickford of Marshalltown
Phone: 641-354-5996
Bickford of Middletown
Phone: 513-586-5350
Bickford of Midland
Phone: 989-373-7394
Bickford of Moline
Phone: 309-865-5116
Bickford of Okemos
Phone: 517-901-7096
Bickford of Omaha – Blondo
Phone: 531-541-6153
Bickford of Omaha – Hickory
Phone: 531-201-6878
Bickford of Oswego
Phone: 630-345-4896
Bickford of Peoria
Phone: 309-247-7035
Bickford of Portage
Phone: 269-399-3564
Bickford of Quincy
Phone: 217-919-5662
Bickford of Rockford
Phone: 815-957-6028
Bickford of Saginaw Township
Phone: 989-341-8518
Bickford of Upper Arlington
Phone 380-235-7562
Bickford of Shelby Township
Phone: 586-371-6850
Bickford of Sioux City
Phone: 712-208-8334
Bickford of Spotsylvania
Phone: 540-701-5961
Bickford of St. Charles
Phone: 630-349-7338
Bickford of Suffolk
Phone: 757-239-3953
Bickford of Tinley Park
Phone: 708-634-5745
Bickford of Urbandale
Phone: 515-585-8565
Bickford of Virginia Beach
Phone: 757-792-8411
Bickford of West Des Moines
Phone: 515-400-3321
Bickford of West Lansing
Phone: 517-398-8004
Bickford of Worthington
Phone: 614-896-9185
Bickford of Meridian
Phone: 601-483-4566
I had arranged with (name removed) when my mom first moved in that staff would take a cup of tea and a few Oreos to my mom each evening about 7:30. I was providing the tea and Oreos to be kept in the kitchen, because she had eaten a whole package of cookies in a day or so. I don't know if staff are still bringing these to her or not? She doesn't remember. And only once or twice has anyone told me she was out of cookies. Would be great to get an update if this is happening or if more tea/cookies are needed. Thank you.