Please acknowledge the. entire staff for all their hard work & genuine dedication to caring for your residents. We appreciate all you've done helping us with our healthcare journey!

Definitely a 5. You all have been wonderful in caring for my Mom! And we really appreciate it especially now with all the extra care she's been needing here lately! It gives us peace of mind knowing she's getting such good care! Thank you all so much!

The staff is outstanding. They are kind and gentle with the residents. I feel very comfortable knowing my mom is in good hands. The food is tasty and the facility is clean. (name removed) is always quick to fix any issues that may arise. Definitely 5 stars!

Love the staff who take such good care of mom! Love how clean and cozy Bickford always is. Love the sense of mom feeling like she is at home at Bickford. Thank you all for taking such wonderful care of mom!❤️

Our overall satisfaction is high because Bickford's entire staff works very hard to take care of all its residents as well as their loved ones & visitors. Please acknowledge the entire staff for their jobs well done. They're all "Black Pearls" from our perspective!

I'm very satisfied with BFM & the entire staff. Everyone is genuinely caring & work hard together to ensure that their residents are taken care of with respect & concern for their individual wellbeing. Please acknowledge them for jobs well done! It's difficult finding good help these days so they deserve appreciation!

I noticed Mom being extra tired when I visited and inquired with (name removed). Later a CNA shared with me, she worked 3rd shift a few days prior and Mom was up various times in the night. A few days later, NP visited and called about Mom getting a sleeping aid. The medication should be helpful to getting Mom back on normal sleep schedule but I feel more attention should be given to daily interactions that would keep Mom from sleeping during the day. I also suspect Mom is no longer comfortable hanging out in Living Room because residents in Broda chairs are parked daily in the walkway in front of sofa.

Mom has been at Bickford for over three years now and continues to get wonderful care from a great staff! She loves her room, the cozy environment of the whole cottage, the staff, the daily activities, etc. We would like to give a shout out to (name removed) for giving mom nice showers. That means a lot to her! Thank you to the wonderful Bickford staff for taking such good care of mom! Happy New Year!!!