Relax with a good puzzle in the activity room at Bickford of Urbandale

Strut on in and find out what the buzz is all about in the salon at Bickford of Urbandale

Hydrotherapy eases achy joints in our whirlpool at Bickford of Urbandale

Personalize and decorate to your unique tastes an apartment at Bickford of Urbandale

Chairs and sofas sit higher and are easier to get in and out of in the Mary B’s living room at Bickford of Urbandale

Bickford of Urbandale

Assisted Living & Montessori Memory Care

4.1

79 reviews

Phone:
515-585-8565

5915 Sutton Pl,
Urbandale, IA 50322

A Limited‑Time Opportunity: 25% Off Select Apartments

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Your loved one deserves to live the best life possible

Watch your loved one thrive in an environment that feels like home

Navigating the aging journey is difficult.

We understand what’s at stake here: it’s not just someone, it’s your loved one.

Meanwhile, it’s on you to make the difficult decisions.

There's a Higher Path for our seniors

The Senior's Journey

There are two paths that seniors take as they age: the lower path and the higher path

Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.

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Our family of caregivers will do whatever it takes to care for your loved one

Meet Urbandale's Leadership Team

Alexzandrea Millonig

Executive Director
Taylor Tuthill

Family Advocate
Niibari Menegbo

Health & Wellness Director

To better understand the love that drives us, watch our Caregiver’s Manifesto

Services at Urbandale

Assisted Living

Personalized help with the activities of daily life, such as meals, grooming, and medication management.

Montessori Memory Care

A research-backed approach empowering seniors with dementia to live a meaningful life.

See Service Details

Happenings

If you think there’s not much going on in a senior living community, you’ve never been to Bickford.

Macie Cullen

Aug 12, 2026

It's County Fair Day at Bickford of Urbandale! Although the rain brought our festivities inside we had a wonderful time celebrating. Thank you to Stefanie from Care Initiatives for providing root beer floats and thank you to Ciarra from Sacred Encounter for providing kettle corn! We also enjoyed a visit from Jake and his baby goats from West Healing Herd Farms. One of our amazing residents Bob showed off his incredible wood carvings for our residents and their loved ones. We love supporting our residents hobbies and helping show them off!

Macie Cullen

Aug 7, 2026

We're starting our Friday off right with exercise!

Macie Cullen

Aug 5, 2026

The first Wednesday of the Month means our friends Bennet and Sammy from the ARL came to visit!

Macie Cullen

Jul 30, 2026

We had a fun filled afternoon playing bingo with Christine from EveryStep Hospice and a visit from Doug the Therapy Dog!

Macie Cullen

Jul 29, 2026

Happy Retirement, Donna! Today we celebrated an incredible member of our Bickford family. Thank you for the compassion, dedication, and countless smiles you have shared with our residents, families, and team the last 25 years. Your kindness has touched so many lives, and your presence will be deeply missed. Please join us in congratulating Donna on this well-deserved retirement and wishing her all the best in her next chapter!

Macie Cullen

Jul 28, 2026

Afternoon Scrabble!

Macie Cullen

Jul 27, 2026

We're staying cool in Mary B's by doing watercolor paintings!

Macie Cullen

Jul 22, 2026

Back to the 50's Day at Bickford of Urbandale! Thank you to Sacred Encounter Hospice for providing our residents with a lovely float bar! While we enjoyed our floats, we listened to David Watson Music. We had a wonderful afternoon remembering the good ol' days!

Macie Cullen

Jul 22, 2026

Happy Wednesday from our branch! We are enjoying the cooler weather in Mary B's by relaxing in the breeze and cleaning up our courtyard!

Macie Cullen

Jul 20, 2026

We had so much fun with Doug the Therapy Dog today!

Real Residents
Real Reviews

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We value transparency. We get feedback every month. Here’s what’s really going on at Bickford of Urbandale.

4.1

overall score based on 79 reviews

Jul 1, 2026

A wheelchair seat pad has gone missing. I've inquired about 6 times, never getting an answer.
Jun 2, 2026

Things are OK.
Jun 1, 2026

New director is doing great. Some of the staff is great. A couple care givers need to stop sitting around on their cell phones. New director is working on that. Hooray!!! | Also meals need improvement.
Feb 2, 2026

My wife at times is not very happy with the food. One med was not reordered in time, so it was missed for several days.
Feb 2, 2026

Expensive with solid service.
Feb 2, 2026

I appreciate that (name removed) is working hard to improve everything! Thank you!!!
Jan 7, 2026

Excellent communication from staff regarding my mother's progression in cognitive decline and discussions for options to assist her. (name removed) is especially spectacular! I appreciate staff kindness and compassion. So grateful to have my mom, (name removed), at Bickford! We feel we picked the best spot for her and our family! Thank you so much for all you do! You are amazing!
Jan 5, 2026

Need better communication about services and when they are available to residents.