Relax with a good puzzle in the activity room at Bickford of Urbandale

Strut on in and find out what the buzz is all about in the salon at Bickford of Urbandale

Hydrotherapy eases achy joints in our whirlpool at Bickford of Urbandale

Personalize and decorate to your unique tastes an apartment at Bickford of Urbandale

Chairs and sofas sit higher and are easier to get in and out of in the Mary B’s living room at Bickford of Urbandale

Bickford of Urbandale

Assisted Living & Montessori Memory Care

4.0

74 reviews

Phone:
515-585-8565

5915 Sutton Pl,
Urbandale, IA 50322

A Limited‑Time Opportunity: 25% Off Select Apartments

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Your loved one deserves to live the best life possible

Watch your loved one thrive in an environment that feels like home

Navigating the aging journey is difficult.

We understand what’s at stake here: it’s not just someone, it’s your loved one.

Meanwhile, it’s on you to make the difficult decisions.

There's a Higher Path for our seniors

The Senior's Journey

There are two paths that seniors take as they age: the lower path and the higher path

Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.

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Our family of caregivers will do whatever it takes to care for your loved one

Meet Urbandale's Leadership Team

Alexzandrea Millonig

Executive Director
Taylor Tuthill

Family Advocate
Niibari Menegbo

Health & Wellness Director

To better understand the love that drives us, watch our Caregiver’s Manifesto

Services at Urbandale

Assisted Living

Personalized help with the activities of daily life, such as meals, grooming, and medication management.

Montessori Memory Care

A research-backed approach empowering seniors with dementia to live a meaningful life.

See Service Details

Happenings

If you think there’s not much going on in a senior living community, you’ve never been to Bickford.

Macie Cullen

Jul 1, 2026

Our friends Bennet and Sammy from the ARL came back to spend time with residents and staff!

Macie Cullen

Jul 1, 2026

Happy July from our branch! Dates to note: - 7/2,3,4 Patriotic dress up for residents and staff - 7/7 Chocolate tasting with University Kids Daycare for World Chocolate Day - 7/8 Downtown drive - 7/14 Painting class - 7/21 Junk food taste test for National Junk Food Day - 7/22 Back to the 50s Day

Macie Cullen

Jun 29, 2026

This morning in Mary B's we had coffee and word games!

Macie Cullen

Jun 25, 2026

Celebrating excellence at Bickford of Urbandale! We are proud to share that our BFM Madison has been honored with the Black Pearl Award! This award recognizes extraordinary commitment to excellence, compassion, and going above and beyond. Every day, Madison brings kindness, dedication, and heart into our community, making a meaningful difference in the lives of our residents and their loved ones. Please join us in congratulating Madison on this incredible achievement! We are so grateful to have such an inspiring team member here at Bickford of Urbandale!

Macie Cullen

Jun 25, 2026

Yesterday we welcomed therapy dog Doug to our branch. We had so much fun hanging out with him!

Macie Cullen

Jun 19, 2026

We had a fantastic time celebrating Father's Day with our residents and their loved ones!

Macie Cullen

Jun 15, 2026

Our amazing resident Bob made balloon animals for our residents at lunch today!

Macie Cullen

Jun 15, 2026

Thank you Patrick from Affinity Hospice & Palliative Care for providing our staff lunch for CNA/CMA week!

Macie Cullen

Jun 12, 2026

Happy Friday from our branch! This morning our Mary B's residents had an impromptu dance party! Moments like this remind us of how important music is.

Macie Cullen

Jun 12, 2026

Thank you to Andy from Heartland Hospice for bringing our wonderful caregivers breakfast to celebrate CNA/CMA week!

Real Residents
Real Reviews

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We value transparency. We get feedback every month. Here’s what’s really going on at Bickford of Urbandale.

4.0

overall score based on 74 reviews

Jun 2, 2026

Things are OK.
Jun 1, 2026

New director is doing great. Some of the staff is great. A couple care givers need to stop sitting around on their cell phones. New director is working on that. Hooray!!! | Also meals need improvement.
Feb 2, 2026

My wife at times is not very happy with the food. One med was not reordered in time, so it was missed for several days.
Feb 2, 2026

Expensive with solid service.
Feb 2, 2026

I appreciate that (name removed) is working hard to improve everything! Thank you!!!
Jan 7, 2026

Excellent communication from staff regarding my mother's progression in cognitive decline and discussions for options to assist her. (name removed) is especially spectacular! I appreciate staff kindness and compassion. So grateful to have my mom, (name removed), at Bickford! We feel we picked the best spot for her and our family! Thank you so much for all you do! You are amazing!
Jan 5, 2026

Need better communication about services and when they are available to residents.
Jan 5, 2026

We have been pleased with the care, staff, and overall communication! Mom is settling in well and has no complaints or concerns.