Bickford of Saginaw Township
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Pay My BillYour loved one deserves to live the best life possible
Watch your loved one thrive in an environment that feels like home
Navigating the aging journey is difficult.
We understand what’s at stake here: it’s not just someone, it’s your loved one.
Meanwhile, it’s on you to make the difficult decisions.
There's a Higher Path for our seniors
Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.
Learn MoreOur family of caregivers will do whatever it takes to care for your loved one
Meet Saginaw Township's Leadership Team
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Melissa Kline
Executive Director
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Heather Ouderkirk
Family Advocate
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Candice Hunter
Health & Wellness Director
Services at Saginaw Township
Assisted Living
Personalized help with the activities of daily life, such as meals, grooming, and medication management.
Memory Care
An intimate, engaging environment designed specifically for seniors with dementia and Alzheimer’s.
Real Residents
Real Reviews
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I'll say again that I appreciate (name removed) dedication in leading the pack in Saginaw. I do, however, still have concern as to why we can seem to keep leaders (other than (name removed)) very long... especially in the nursing area. (name removed) has been great...but we know she's only temporary. It's hard to try to get to know all the residents and their med needs. I know and appreciate that others are helping from other branches, but the consistency of care is so important… especially with these seniors. Has the Corp office ever considered making more space for administrative offices. Current areas are so cramped. Doesn't seem conducive to be organized and do what's needed to do their job well. What about having someone that answers phone and keeps an eye one door. At least during daytime hours. Many times that I've called and no one answers or it rings for a very long time. We've not had major health issues in recent months but I can't imagine if we had, and it having the consistency and trust of care from people we know well. It's just hard. And I know (name removed) is dedicated but wonder when she will be unable to carry the consistency or the majority of the communication load. Burnout worries me. Felt the need to share this. Thank you.
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There has been many positive attempts to get the whole staff on a consistent care schedule for everyone. There will be times that things happen and adjustments need to be made, that's life in this type of facility. In general it's been improved. They still need to insist that mom go into the bathroom: Check/ change or leave. Also, all staff need to be responsible for cleaning up the bathroom after caring for mom. That means soiled wash clothes put in hamper not left on the shower floor, toothbrush and paste put back into med cabinet not in her sink or makeup bag! Pick up soiled wipes off floor!! Also clean toilet seat when soiled with the sanitary wipes I have in there. They need to complete their tasks. The Thanksgiving meal was very good!! You could see all the plates were cleaned up!! The regular meals will always be an issue... sadly Corrupt doesn't listen to families. They need to eat those meals! I am still not convinced that this "point system" is appropriate. I have not contacted (name removed) yet... but I will be. The outrageous cost is beyond reasonable compared to 5 other all inclusive facilities in the area. I do recommend that all staff please wear their name tags up high and everyday. I've spoke to others and we agree: we can't keep up with new faces and names! I'm very concerned why this facility can't keep nurses!?! Is it because they call out problems, advocate more strongly for residents issues? It's very strange. I know you can't babysit everyone, you're one person with a thousand problems and mounds of paperwork. Thank you for being visible and k
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I'll say again that I appreciate (name removed) dedication in leading the pack in Saginaw. I do, however, still have concern as to why we can seem to keep leaders (other than (name removed)) very long. One thing I wonder about is their office area. Yes, they need to be in and about the areas where residents are, but their office/planning/administrative areas are so cramped. Doesn't seem conducive to what's needed to do their job well. Love the big addition put into memory care, but don't we need to take care of our own as well...? I know and appreciate that others are helping from other branches, but the consistency of care is so important… especially with these seniors. We've not had major health issues in recent months but I can't imagine if we had, and it having the consistency and trust of care from people we know well. It's just hard. And I know (name removed) is dedicated wonder when she will be unable to carry the consistency load. Felt the need to share this. Thank you.
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Thank you to everyone who worked Thanksgiving day ❤️ I really wish we could keep a management team intact. (name removed) PLEASE don't go anywhere. We need you, thanks for what you do. No matter what the reason, a resident shouldn't be told a they are not the only one a care giver has to take care of. It can make that resident feel like they don't matter even though it's probably not what the caregiver meant.
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Would be a 5 except I am disappointed with increase in fee for pendant quickly following a large annual increase in rent and service
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Kudos to the BFF's that stop in to say hi to mom whether they work with her that day or not. It makes her day
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I want to thank you for your constant attempts to "teach" the staff the proper routine of care. I know it's exhausting for you. I'm very happy with the change of routine toileting for mom. I hope that will make a big difference for her UTIs. The one new concern is staff are not keeping her dry/clean under her breast, she has another rash/infection again. (name removed) found it (10-30-24) & put her medicated powder on it , (name removed)brought it to her. I have the cornstarch powder in her bathroom... it should be part of the morning clean up routine: deodorant needs to be put on and powder under her breast. Once again, not that difficult but we have to consider the source. I think the new silverware is a good thing although mom has a tendency to dislike change. I've watched her do much better. I know mom's eyesight is a challenge, it's good some days and off others. Lighting is a factor too. She'll tell me she can't see but reaches for the item!! Being totally blind in her one eye (ugh I can't remember which one!) makes it hard. But I feel she does well! I'm very concerned about the outrageous rent. I've called 5 other all inclusive places and they are at least $4,000 LESS!! With the cost she pays, how are you running out of coffee, bread and other staple items med month or so?? Every meal I've been at it's only two pots made and barely a SMALL cup and a half severed. The ladies have shared their displeasure of COLD food at meals, I've witnessed it too. Not pleasant to eat cold French fries, vegetables, meat, and even soup at times. I have noticed at meal time there is a routine th | UGH I sent before I was done!! I can begin to tell you names because some I've haven't seen or they DO NOT have their name tags VISIBLE!!
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There's been some improvement with staff members as far as keeping mom on a bathroom routine. I know it can get busy with some residents etc. Like any where, you have to prioritize important tasks. She's being kept safe and clean. I still struggle with the "point system" to charge them and the fact Bickford is the only facility to do so! And the most expensive facility!! I have not contacted (name removed) ... I don't think it would make a difference. I hope this new year will be positive and healthy for you, your family and everyone at Bickford. Thank you for staying with us.