We have been very pleased with Bickford of Carmel. It is small enough that the residents can get to know and support each other easily. There is a spirit of camaraderie and optimism that pervades the facility. The administration and staff are attentive to any concerns residents and/or family members might raise, and all work together to make this assisted living/memory care facility the very best it can possibly be. We've been happy here for more than a year now, and we recommend Bickford of Carmel highly.

(name removed) is also very attentive and pleasant and efficient and caring. (Sent before I finished it originally.) | 4-CNA (name removed) is also good--best on her own. | And, 5--(name removed) and his cooking! Best oatmeal ever! Great to have him back.

My husband has been at Bickford of Carmel for one year. We appreciate the warm family atmosphere, the attentive staff, and the camaraderie among residents and caregivers. The food is nutritious and delicious. We have all enjoyed the new landscaping. In our experience when a problem has developed, staff, family members, and caregivers work together to find the best possible solution. We appreciate Bickford and recommend it highly.

The nursing staff and caring team are excellent and make all the changes tolerable!!

A manager REALLY is needed for the second shift | I would like to have a corporate employee visit me for at least 12 hours without employees knowing he/she was from corporate as though he/she was just visiting me, especially on second shift. | A 5 - New third shift employee: (name removed) - Super; came promptly and changed (name removed) brief efficiently and quickly. Friendly even at 12:30 a.m. and 5:00 a.m. A4 - (name removed); Works well on third shift. It seems as though those who work only at Bickford and do not have two jobs or not pick up two shifts are the best and most pleasant workers especially those who like their jobs and not stressed. The CNAs don't need the extra task of putting on/taking off the table cloths and laundering. The pictures on the brochures do NOT show table cloths.

We like Bickford very much. But once again I will ask you to please, please change the two heavy double front doors. I struggle mightily to get my wheelchair bound husband in and out of them by myself. Thank you. I also think the many broken bricks in the front parking area are a hazard and a liability. The food is delicious. The staff are kind and caring. (name removed), the happiness coordinator is a great asset. She does a terrific job. (name removed)

(name removed) in Mary B's are AMAZING and why Bickford gets a 5++. They deserve a raise for all the do to bring joy and love to my Dad (name removed) daily!

Nursing staff and care givers really do care!! Thank you for such loving service!