Made from Scratch

Homestyle food with made-from-scratch recipes. Fresh bread daily.

High Quality Ingredients

Only the best Choice and Prime grades of Certified Angus Beef. High-grade poultry, pork, and seafood. In-season, local produce.

High Culinary Standards

Cooks are trained daily on proper culinary techniques. All our recipes are dietician-approved.

Special Diets

We accommodate a variety of dietary restrictions and preparations (i.e. gluten-restricted, diabetic, no added salt).

Restaurant-Style Dining

Three meals served daily. Breakfast is cooked to order. Multiple entree selections and additional a-la-carte items available.

The Family Table

Food is best when shared. Celebrate special occasions with your loved one in the Private Dining Room.

Daily Activities

We offer activities designed to engage the whole person. Choose your fun every day, with options like daily exercise, guitar sessions, happy hour, and much, much more.

Outings

Whether it's trying new cuisine, taking in a show, or enjoying the great outdoors, community trips help your loved one experience life to the fullest.

Community Involvement

We partner with passionate individuals and organizations to share their talents and interests — from music performances to pet therapy sessions to visits from local students.

Theme Days

Costumes + decorations + themed meals & activities = even more fun. Cruise the open seas, explore a Winter Wonderland, cheer along for the Kentucky Derby — we’ve got new events every month.

Family Gatherings

Bickford is for families. We design special events that we know the whole family will enjoy (i.e. Thanksgiving, Grandparents Day, Easter Egg Hunts).

Secure Building

Controlled access provides resident and visitor security.

Pull Cords

Residents can request assistance from caregivers 24 hours a day, 7 days a week with strategically located pull cords in their apartments.

Wearable Call Button

If your loved one is having trouble, a simple press of a button will start two-way audio communication and summon caregiver help.

Wander Management

Never worry that mom could end up somewhere unsafe. Our wearable devices provide real-time location information, allowing us to prevent incidents before they happen.

Intelligent Fall Detection

AI-powered wearables alert caregivers of a potential fall, so we can take action right away.

Howie the Bus

For routine scheduled appointments (i.e. doctor visits, dialysis) and group outings (i.e. shopping trips, special events) our bus Howie is at your service.

Transportation Coordination

For ad hoc personal transportation requests, we’ll coordinate third-party providers to get your loved one there.

Caregiver Escort

Your loved one doesn’t have to go it alone. Our Bickford caregivers can provide 1:1 support whenever your loved one leaves the branch (extra fees apply).

Multi-Faith Support

No matter your beliefs, we’ll coordinate resources to support your personal faith journey.

Religious Services

Within the branch, we offer regular church services, music, Bible studies and small group meetings.

On-Staff Chaplains

Most senior living communities rely on volunteers for spiritual care. Not us. We partner with MarketPlace Chaplains to provide reliable, consistent, professional support.

One-on-One Visits

Your loved one won’t be just another face in the crowd. Our chaplains offer routine personal visits in order to build individual relationships.

Offsite Visits

No matter where life takes you, our chaplains are by your side in moments of crisis. We’ll provide spiritual support even at hospitals, skilled care facilities, or funeral services.

Pets Welcome

Pets. Are. Family. We welcome all shapes and sizes.

Pet Assistance

Know your loved one and their pet are thriving together. We provide assistance with all pet care needs, including feeding, litter box, and outdoor time.

Branch Buddies

These furry full-time Bickford family members bring the love to all of our residents. (They’re usually our most popular caregiver.)

Pet Therapy

Knowing that pets can reduce loneliness, anxiety and stress, we partner with various organizations to have traditional and non-traditional pets visit.

Certified/Licensed Personnel

All medications are administered by trained healthcare professionals.

Electronic Medication Administration

Twenty different pills per day? No problem. We use computerized records and tracking systems to keep it all straight and documented.

Prescription Fulfillment

Never risk dangerous medication gaps or missing refills. We handle coordination of new and existing orders.

In-House Pharmacy

Get total peace of mind with a seamless pharmacy experience built just for our residents.

Prescription Review

Our nurses and pharmacists routinely review medications, dosages, and administration times in order to avoid dangerous drug interactions and improve effectiveness.

Physician-Ordered Treatments

We’ll provide or coordinate any physician-ordered treatments (i.e. TED hose, breathing treatments, dressing changes).

Individualized Service Plan

A nurse will review your loved one’s plan at least every 90 days to ensure it’s meeting their evolving needs and desires.

5 Levels of Care

Your loved one shouldn’t have to move every time their care needs change. From minimal to advanced, our five levels of care allow your loved one to age gracefully here at Bickford.

Certified Caregivers

Great care requires great caregivers. We seek the people who are made to love, and invest in their training, certification, and development.

Personal Care Assistance

Bathing, dressing, grooming, toileting, mobility, and more. Our professional caregivers do whatever it takes to keep your loved one healthy and happy.

Maintenance-Free Living

We’ll handle all the household chores. Housekeeping, laundry, home maintenance — no more! (And yes, we’ll even help with the TV remote.)

On-Site Primary Care

You get 24/7 access to a physician-led care team specializing in senior health. See your doctor any time, right where you live.

High-Performing Care Network

We’ve curated the top care providers (i.e. therapy, hospice, home health) in our area. We’ll ensure that this team consistently produces better health outcomes.

HigherPath Councils

An interdisciplinary care team routinely meets to proactively guide the path of your loved one’s journey.

Integrated Health Records

We break down the silos of health information to provide a more holistic view of each resident’s wellbeing.

Outcome-Focused Technology

Wearables, monitoring devices, and machine learning help us prevent incidents before they happen.

Detailed Life History

We’ll capture your loved one’s full life story in what we call their “Lifesong Document.” These details enable our caregivers to thoughtfully enter their world every day.

Lifesong Baskets

When residents with dementia get anxious or agitated, it’s helpful to have access to meaningful, familiar stimulation. We create custom baskets full of photos, hobbies, collectables, etc., to help reorient their focus in a positive direction.

Specialty Trained Caregivers

All Bickford caregivers consistently receive advanced training in dementia care.

Family Support Group

Having a loved one with dementia is hard. It’s helpful to know you’re not alone. This is your community to ask questions, get advice, and find support.

Companion Care

Our Bickford caregivers can provide 1:1 support to maximize your loved one’s engagement and wellbeing (extra fees apply).