Bickford of Grand Island
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Real Residents, Real Reviews
Knowing who to trust in this journey is hard — especially when your loved one’s health and happiness are at stake.
Real Residents
Real Reviews
Most senior living communities say similar things like: “We provide great care!” or “Our staff is the best!” or “Your mom will be happy here!”
But how do you know that’s really true?
Our current residents and families know whether or not we walk the talk. That’s why we give you direct access to their real thoughts and real options.
Reviews for Bickford of Grand Island
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Reviews with Comments
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I love that Bickford feels like my extended family. Thank you for caring for my dad
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Oh my gosh this place is the Best place we could ever place my mother. I mean this from the bottom of my heart. My mother is doing things now that she never would have in her younger years. Your staff in Grand Island goes above and beyond and I hope when my mother leaves to get resting place I continue my friendship with the staff as they are wonderful!
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We couldn't be happier with the care my dad is receiving at Bickford. It feels like you love my dad as much as I do and I've seen him smile more this week than I have in the last month in the hospital. Thank you for allowing us to be a part of your family.
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I would highly recommend Bickford to anyone who is looking for a loving and compassionate forever home for themselves or a loved one! My sister and her husband are there, and they love it! You will as well!
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I think my sister health care is going good
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The staff at Bickford is ALWAYS pleasant and accommodating. They do an excellent job taking care of my mom which can be very challenging at times. They look out for my mom's best interests and are very kind when she makes their work difficult. (name removed) go above and beyond to answer my questions about mom's care. I wouldn't want my mom at any other place. They truly give top notch service and have exceptional heart felt compassion for all the residences at Bickford Grand Island. A+++
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The staff at Bickford is outstanding. Everyone is so friendly and warm. My dad really does have a family at Bickford. They go above and beyond. Great job. Thank you!
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All the staff have been extremely helpful. Excited about the decision we made to choose Bickford!
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It's the perfect home for loved ones to receive the best of care! | Of course!
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Really pleased with the staff and the care mom is getting. Thank you!!!
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Still having trouble with the back up cook
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(name removed) was very upset this week with the backup cook. She loves (name removed). Also upset with the turnover with the caregivers. She likes the Director and the Nurse.
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Helpful staff
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I really do not have anything to say this month. She's been happy every time we talk to her she doesn't like all activities but she doesn't go down if she doesn't like it. She said the food is all right. I think she's doing good! Thank you
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The staff has always been caring, the new director is great, and the second cook issue has finally been fixed
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My mom seems healthy & like she is doing a lot better than when she was on her own.
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Done | Done ⌛️
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Backup cook is a problem
Reviews FAQ
Bickford residents and families have frequent opportunities to participate in providing feedback throughout the year. Bickford sends out a comprehensive annual survey evaluating all aspects of a residents experience. Following this survey, Bickford sends out a monthly survey to see if we are making progress on improving their happiness levels. The responses to both surveys are posted on the website and remain there for a year.
Bickford is committed to transparency. That means posting all feedback – both positive and negative. Every review is included in our overall score (star-rating). However, we do not post comments that are libelous, profane or risk violating the privacy of our residents.
A Bickford Verified Resident Review is a review provided by a resident or family member/significant other that has been verified by Bickford as an authorized individual. Individual names are protected for privacy reasons.
Bickford has developed a program to improve resident happiness based specifically on the scores and comments of the surveys. Each Branch sets goals to improve targeted areas identified from the surveys. The actions that need to be taken are discussed as a part of each shifts daily stand-up meeting.
Due to the unique and personalized nature of our business, responses to reviews, if requested, happen individually.
It's been less than 30 days but so far all the staff have helped tremendously with the transition.