Bickford of Tinley Park

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Real Residents, Real Reviews

Knowing who to trust in this journey is hard — especially when your loved one’s health and happiness are at stake.

Real Residents
Real Reviews

Most senior living communities say similar things like: “We provide great care!” or “Our staff is the best!” or “Your mom will be happy here!”

But how do you know that’s really true?

Our current residents and families know whether or not we walk the talk. That’s why we give you direct access to their real thoughts and real options.

Why we publish real reviews — including the bad ones

Reviews for Bickford of Tinley Park


overall score based on 86 reviews

  • 43
  • 29
  • 9
  • 3
  • 2

Reviews with Comments

  • Sep 3, 2023

    My mother has not been eating because she continues to tell us the food is horrible, raw potatoes, burnt food, meat she can't chew. The only days she eats is when they order out from jewel or pizza. I've talked to the director and she has told me she is in the process of hiring a new cook, but in the meantime my mothers nutrition is a big concern, not to say she pays way to much monthly to not be fed well.

  • Aug 1, 2023

    They have been missing staff in the kitchen, so they are using other staff which is messing up things in other areas. My mother has been waiting way to long after pushing her button.

  • Jul 2, 2023

    Everyone is trying to do the best they can. A difficult month, but with God's blessing and help we will succeed

  • Jun 2, 2023

    So far, so good. No complaints

  • Jan 2, 2023

    The number of Covid cases is scary high. The price increases are also scary. And the personal care for my mom is so minimal, its so discouraging to realize she's in what I would consider a "nicer" place, yet she could spend the night in her chair soiled all over herself when we asked for her to be checked on specifically because she wasn't feeling well. How do you get the staff to care more? How do you get the staff to take more responsibility and follow through on family requests?

  • Dec 3, 2022

    My mom is happy, so that makes us happy!

  • Dec 1, 2022

    I have seen improvement in my brother's care.

Reviews FAQ

Bickford residents and families have frequent opportunities to participate in providing feedback throughout the year. Bickford sends out a comprehensive annual survey evaluating all aspects of a residents experience. Following this survey, Bickford sends out a monthly survey to see if we are making progress on improving their happiness levels. The responses to both surveys are posted on the website and remain there for a year.

Bickford is committed to transparency. That means posting all feedback – both positive and negative. Every review is included in our overall score (star-rating). However, we do not post comments that are libelous, profane or risk violating the privacy of our residents.

A Bickford Verified Resident Review is a review provided by a resident or family member/significant other that has been verified by Bickford as an authorized individual. Individual names are protected for privacy reasons.

Bickford has developed a program to improve resident happiness based specifically on the scores and comments of the surveys. Each Branch sets goals to improve targeted areas identified from the surveys. The actions that need to be taken are discussed as a part of each shifts daily stand-up meeting.

Due to the unique and personalized nature of our business, responses to reviews, if requested, happen individually.

Bickford of Tinley Park

Assisted Living & Memory Care

17301 80th Ave,
Tinley Park, IL 60477

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