Bickford of Marion
for Pricing & Availability:
319-318-6493
for Friends & Family:
319-373-7000
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Real Residents, Real Reviews
Knowing who to trust in this journey is hard — especially when your loved one’s health and happiness are at stake.
Real Residents
Real Reviews
Most senior living communities say similar things like: “We provide great care!” or “Our staff is the best!” or “Your mom will be happy here!”
But how do you know that’s really true?
Our current residents and families know whether or not we walk the talk. That’s why we give you direct access to their real thoughts and real options.
Reviews for Bickford of Marion
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145
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22
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5
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2
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0
Reviews with Comments
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Thank you for everything you do.
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Mom often says how much she likes it there.
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It's only been two weeks and I appreciate everyone's patience as my dad learns his new surroundings everyone has been so kind and understanding
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Family sucks so thank you for supporting me in this situation we are in. You have been amazing at supporting the needs that we currently have.
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My mom was complaining about chest pains to (name Removed), and I was very happy with how (Name Removed) responded so quickly to her needs. She called and asked if I wanted to come and get her medical assistance or if I wanted them to call an ambulance. I opted for the latter, and even beat the ambulance to the hospital. In the end she was fine, and about 4 hours later I was able to take her back to Bickford. An associate I don't know, along with (Name Removed) and (Name Removed), were down in her room in a flash, getting her paperwork and checking on her welfare. It definitely reaffirmed my belief that Bickford is the right place for her due to the very kind and always on their toes staff.
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The staff is amazing and are so welcoming to my Dad. They really care and I can see how hard they are all working. Has really given me peace of mind that my Dad is in good hands and he's seems genuinely happy ❤️
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Every staff person I know at BIckford has gotten to know my mom as an individual and do all that they can, even going the extra mile, to bring her joy each day.
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Beyond thankful and blessed to have amazing staff at Bickford Marion.
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Some of Dad's laundry was lost 3 was ago.No real explanation.
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Bickford of Marion has the best staff. Every person I communicate with is professional, friendly and genuinely kind. You can tell they care about the residents
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I'm continued to be impressed with the quality and amount of activities offered. The staff there is superb and I am so thankful for the caring and competent job they do. I thank them for treating my mom like an individual, not just one of their clients.
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I've always rated a 5, but in Oct I had noticed Mom had an odor. She clearly had not bathed for awhile. Also she was wearing dirty clothing.
Reviews FAQ
Bickford residents and families have frequent opportunities to participate in providing feedback throughout the year. Bickford sends out a comprehensive annual survey evaluating all aspects of a residents experience. Following this survey, Bickford sends out a monthly survey to see if we are making progress on improving their happiness levels. The responses to both surveys are posted on the website and remain there for a year.
Bickford is committed to transparency. That means posting all feedback – both positive and negative. Every review is included in our overall score (star-rating). However, we do not post comments that are libelous, profane or risk violating the privacy of our residents.
A Bickford Verified Resident Review is a review provided by a resident or family member/significant other that has been verified by Bickford as an authorized individual. Individual names are protected for privacy reasons.
Bickford has developed a program to improve resident happiness based specifically on the scores and comments of the surveys. Each Branch sets goals to improve targeted areas identified from the surveys. The actions that need to be taken are discussed as a part of each shifts daily stand-up meeting.
Due to the unique and personalized nature of our business, responses to reviews, if requested, happen individually.
Bickford of Marion
Assisted Living & Memory Care
1100 Linden Dr,
Marion, IA 52302
for Pricing & Availability:
319-318-6493
for Friends & Family:
319-373-7000
The staff at Bickford are amazing ... each individually and as a team. Seriously, we are so fortunate to have found Bickford of Marion. ❤️ | *IS amazing / Marion. (Sorry, English teacher. I can't help myself.)