Stop by for a tour at Bickford of Macomb
Relax in your favorite chair on the porch at Bickford of Macomb
Enjoy a good book in the living room at Bickford of Macomb
Enjoy restaurant-style meals served three times a day in our dining room at Bickford of Macomb
Have fun with themed and holiday meals in the private dining room at Bickford of Macomb
Mingle and converse with old and new friends alike in the bistro at Bickford of Macomb
Strut on in and find out what the buzz is all about in the salon at Bickford of Macomb
Enjoy a good snooze in the sitting area at Bickford of Macomb
Curl up with a good book in the sunroom at Bickford of Macomb
With an easy access design, our whirlpool allows you to enjoy a warm bath safely and comfortably at Bickford of Macomb
Enjoy the outdoors in a whole new light by stepping into our secure courtyard at Bickford of Macomb
Personalize and decorate to your unique tastes an apartment at Bickford of Macomb
Personalize and decorate to your unique tastes an apartment at Bickford of Macomb

Bickford of Macomb


Real Residents, Real Reviews

Knowing who to trust in this journey is hard — especially when your loved one’s health and happiness are at stake.

Reviews for Bickford of Macomb


overall score based on 93 reviews

  • 84
  • 6
  • 3
  • 0
  • 0

Reviews with Comments

  • Jul 1, 2024

    The staff is wonderful!!

  • May 1, 2024

    Very responsive and caring staff!

  • Apr 1, 2024

    I am very pleased with the care my parents are receiving at Bickford. |

  • Apr 1, 2024

    My Dad's biggest complaint is that the meals aren't served on time.

  • Feb 1, 2024

    Mom is very happy at Bickford. She's always commenting on how friendly everyone is , the good food and how much she enjoys the activities.

  • Aug 1, 2023

    I'm very happy with everything I've experienced here. The staff are so friendly & helpful. I know my family is in expert hands , very caring & genuine. I sleep better knowing how safe it is there. Thank you.

Did you know

Most senior living communities don’t share internal reviews

Know the Real Residents, Real Reviews Difference

Our Reviews

Real Residents, Real Reviews

  • From verified residents & families
  • Unfiltered
  • Solicited monthly
  • Current, ongoing & up-to-date

Other Reviews

Google, A Place for Mom, etc.

  • Can be written by anyone
  • Often come from people who don’t actually live there (i.e. just came for a tour)
  • Reflect a static, one-time experience
  • Partial picture

Why other senior living communities don’t share internal reviews

  • Most communities don’t solicit reviews on a monthly basis. Most surveys are annual and used for internal purposes only.
  • They’re caring for a frail, vulnerable population 24/7/365. Healthcare, by its very nature, can be messy, especially when you’re on around the clock. Service failures are almost inevitable in this context.
  • They know that some of the comments aren’t necessarily accurate
  • They don’t have the courage to be vulnerable. They want to control how prospective families see them.
  • They’re afraid it would hurt their sales and marketing efforts
  • They don’t trust the consumer to be able to handle the truth

Did you know

Bickford Senior Living’s happiness score is 2x the national average

Reviews FAQ

Bickford residents and families have frequent opportunities to participate in providing feedback throughout the year. Bickford sends out a comprehensive annual survey evaluating all aspects of a residents experience. Following this survey, Bickford sends out a monthly survey to see if we are making progress on improving their happiness levels. The responses to both surveys are posted on the website and remain there for a year.

Bickford is committed to transparency. That means posting all feedback – both positive and negative. Every review is included in our overall score (star-rating). However, we do not post comments that are libelous, profane or risk violating the privacy of our residents.

A Bickford Verified Resident Review is a review provided by a resident or family member/significant other that has been verified by Bickford as an authorized individual. Individual names are protected for privacy reasons.

Bickford has developed a program to improve resident happiness based specifically on the scores and comments of the surveys. Each Branch sets goals to improve targeted areas identified from the surveys. The actions that need to be taken are discussed as a part of each shifts daily stand-up meeting.

Due to the unique and personalized nature of our business, responses to reviews, if requested, happen individually.

Bickford of Macomb

Assisted Living

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