Bickford of West Des Moines
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Pay My BillYour loved one deserves to live the best life possible
Watch your loved one thrive in an environment that feels like home
Navigating the aging journey is difficult.
We understand what’s at stake here: it’s not just someone, it’s your loved one.
Meanwhile, it’s on you to make the difficult decisions.

There's a Higher Path for our seniors
Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.
Learn MoreOur family of caregivers will do whatever it takes to care for your loved one
Meet West Des Moines' Leadership Team
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Ayla Rachel Repp
Executive Director
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Brittany Clarke
Family Advocate
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Elizabeth Lyon
Health & Wellness Director
Services at West Des Moines
Assisted Living
Personalized help with the activities of daily life, such as meals, grooming, and medication management.
Montessori Memory Care
A research-backed approach empowering seniors with dementia to live a meaningful life.
Real Residents
Real Reviews
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Would be a 5 but some housekeeping issues on dirty bedding, sheets.
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Staff is generally connected & concerned for residents. (name removed) does a fantastic job keeping residents engaged in activities. (name removed) consistently assists residents & ensures quality care. (name removed) has kept family members updated w/weekly emails & photos. Care givers need improvement on Sundays, checking on residents needs & ensure some attend church service @ 11 am. On 4/26 no one came for my mom, I happened to be visiting so I took her. (name removed) w/St Francis noted the care givers as well don't bring residents to service consistently. (names removed) do a superb job w/my mother, (name removed) . Weekend meals are lackluster, per my mother. Pork especially, is very dry to taste. Thank you!
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I have really appreciated nurse (name removed) and the staff as Mom/(name removed) deals with more pain in her back and hips, and an adjustment to changes in prescription for it. She is less confident in her balance and her dementia is progressing. Thanks for all that you do to remind her of daily opportunities for activities. She still enjoys participating when she's up to it.
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Sometimes on Sundays, it seems as if you are understaffed. There have been a couple of times I was there and my mom pressed her watch button for help.... either nobody came at all, or they took a very long time to get to her. Also, this past Sunday, I tried to call the office and got no answer until I called the third time. Most of the time everyone is wonderful to her, even though she can be pretty grumpy and I cooperative at times. Thank you for all you do!
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I've started the process of working with insurance to get Mom's hearing aid replaced. I'll keep Bickford in the loop.
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The support from folks has been wonderful helping me navigate getting my mother there.
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Does a great job with care
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The Caregiver
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My mother is happier, healthier since moving to Bickford. As her son, this makes me happy. She is obviously be taken better care of. The administration staff keeps us informed and we as a family get to see all the activities she has opportunity to be involved in through the FP post and Administration emails. Thanks for making mom's life better.