Bickford of Portage
Get in Touch
Pay My Bill
Your loved one deserves to live the best life possible
Watch your loved one thrive in an environment that feels like home
Navigating the aging journey is difficult.
We understand what’s at stake here: it’s not just someone, it’s your loved one.
Meanwhile, it’s on you to make the difficult decisions.
There's a Higher Path for our seniors
Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.
Learn MoreOur family of caregivers will do whatever it takes to care for your loved one
Meet Portage's Leadership Team
-
Brandy Aucunas
Executive Director
-
Tyler Wagaman
Family Advocate
-
Shelby Davis
Health & Wellness Director
Services at Portage
Assisted Living
Personalized help with the activities of daily life, such as meals, grooming, and medication management.
Montessori Memory Care
A research-backed approach empowering seniors with dementia to live a meaningful life.
Real Residents
Real Reviews
Learn More
-
We had our Thanksgiving meal with our mom at Bickford. (names removed) helped to make our meal special. I contacted (name removed), Health and Wellness Director, on a Sunday evening with a concern. She promptly took care of the issue. We were very grateful for her quick response.
-
My mother is very happy with the aides, (name removed) and the meals. I am not happy with the lack of communication.
-
We are very happy to have Bickford of Portage finally, fully staffed with very capable leaders. The Executive Director, Health and Wellness Director and Family Advocate are a great team!
-
The Health and Wellness Director is awesome. She is responsive and caring. The BFMs take good care of our parent and find ways to help her engage in the Montessori program. They also have a good understanding of our parent and relate well with her. Our parent doesn't remember names but calls many of the BFMs her friends.
-
We had a family wedding and (name removed) was very sweet and helped our mom get ready. (name removed) also came in on a weekend to help with our mom's hair. We sincerely appreciate how all the staff takes care of our mom. They even had her nails done to match her dress! | Communication is one issue that is not the best. We haven't seen a weekly update in several weeks. It is hard to get someone to answer the phone on weekends.
-
Wonderful staff!!
-
The phones continue to be an issue. It is very hard, especially on the weekends, to get someone to answer the phone. It is very frustrating. The phone eventually goes to the director's vm. That doesn't help if you are returning a call or need to notify the staff of an issue. This also happens on the weekdays, however on the weekdays I receive a call back. I was told the phones have caller ID. (name removed) is awesome with calling back during the week | The new Health and Wellness Director has been good with communicating about my parent and helping with their health issues.
Rates
Get RatesExclusive savings on select apartments—act fast!
Simple, all-inclusive pricing
Access to a financial solutions network
Cost Comparison Tool
Not ready for a move yet?
Nearby Locations
Bickford of Ames
Phone: 515-686-6644
Bickford of Aurora
Phone: 331-258-3910
Bickford of Battle Creek
Phone: 269-520-7451
Bickford of Bexley
Phone: 614-972-1692
Bickford of Bloomington
Phone: 309-725-2802
Bickford of Bourbonnais
Phone: 815-671-4345
Bickford of Burlington
Phone: 319-271-6421
Bickford of Canton
Phone: 734-519-6304
Bickford of Carmel
Phone: 317-668-0973
Bickford of Cedar Falls
Phone: 319-658-5014
Bickford of Champaign
Phone: 217-909-9035
Bickford of Chesapeake
Phone: 757-792-8411
Bickford of Chesterfield
Phone: 804-601-4890
Bickford of Clinton
Phone: 563-227-9963
Bickford of Crown Point
Phone: 219-388-6160
Bickford of Crystal Lake
Phone: 815-859-9637
Bickford of Davenport
Phone: 309-865-5116
Bickford of Fort Dodge
Phone: 515-605-7649
Bickford of Grand Island
Phone: 308-568-0499
Bickford of Greenwood
Phone: 317-751-7146
Bickford of Gurnee
Phone: 224-219-1741
Bickford of Iowa City
Phone: 563-316-6346
Bickford of Lancaster
Phone: 740-218-5051
Bickford of Lincoln
Phone: 402-623-6331
Bickford of Macomb
Phone: 309-252-4847
Bickford of Marion
Phone: 319-318-6493
Bickford of Marshalltown
Phone: 641-354-5996
Bickford of Middletown
Phone: 513-586-5350
Bickford of Midland
Phone: 989-373-7394
Bickford of Moline
Phone: 309-865-5116
Bickford of Okemos
Phone: 517-901-7096
Bickford of Omaha – Blondo
Phone: 531-541-6153
Bickford of Omaha – Hickory
Phone: 531-201-6878
Bickford of Oswego
Phone: 630-345-4896
Bickford of Peoria
Phone: 309-247-7035
Bickford of Portage
Phone: 269-399-3564
Bickford of Quincy
Phone: 217-919-5662
Bickford of Rockford
Phone: 815-957-6028
Bickford of Rocky River
Phone: 440-597-3337
Bickford of Saginaw Township
Phone: 989-341-8518
Bickford of Upper Arlington
Phone 380-235-7562
Bickford of Shelby Township
Phone: 586-371-6850
Bickford of Sioux City
Phone: 712-208-8334
Bickford of Spotsylvania
Phone: 540-701-5961
Bickford of St. Charles
Phone: 630-349-7338
Bickford of Suffolk
Phone: 757-239-3953
Bickford of Tinley Park
Phone: 708-634-5745
Bickford of Urbandale
Phone: 515-585-8565
Bickford of Virginia Beach
Phone: 757-792-8411
Bickford of West Des Moines
Phone: 515-400-3321
Bickford of West Lansing
Phone: 517-398-8004
Bickford of Worthington
Phone: 614-896-9185
The Rivers at Maryland Farms
Phone: 615-376-5299
Hello, my concern is that there is a large turnover every month or so. My mother has been there about 8 months and we have had two directors, two nurses, (one nurse just left so I believe there will be a substitute for now), the maintenance person left, and several aid turnovers. While I understand that due to compensation needs it may be difficult to retain staff, however, a strong team with positive leadership skills is essential to creating a sought-after facility to both work in and live at. I lead a school and staff of 43 members and over the past 15 years I have learned that if we create a positive environment where the team feels appreciated and like they belong to a team family, many stay despite compensation not being as high as some larger schools around us. Positive, happy, teachers and support staff help to foster positive, happy, elementary students. I have to believe it would be the same at Bickford. I know my mom is aware that people keep leaving and it makes her feel unsafe. I assure her she is safe and I would never leave her somewhere that that is not true. But residents, just like children, feel the climate of their surroundings. (name removed), The happiness coordinator, is the best example of sharing positivity and creating a culture if kindness.