Great place friendly help like one big family

Very caring staff

I am very impressed by Bickford, the homelike atmosphere, the friendly staff, and the understanding care they give my husband. He seems happy and enjoys being around other people. He likes to walk and talk to people even though he has trouble expressing himself.

Supportive and friendly staff.

Bickford has always been an "over-the-top" 5 in our book. From the moment we walked in to tour and meet (name removed)(with warm cookies), the safety provided, courtyard access and delicious food it offered made our decision an easy one. Their smart square-shaped layout allows residents to walk and not get lost. Many other amenities were attractive as well - i.e. bus tours, small airport nearby for entertainment, church services, several varied types of activities, laundry, housekeeping, in-house barber... Dad made his move from the century farm house he was born in and immediately felt at home with a personalized welcome sign and (name removed) smiling handshake meeting him at the door. He enjoyed the company of the other residents as much as he appreciated and bragged on the care teams - they truly became a loving family to him. The communication was excellent with the head of nursing, (name removed), which became more critical the last 3 months as dad's memory digressed. She kept me posted faithfully of noted changes and offered suggestions like PT for balance and strengthening. We had the assurance that the nursing team would call immediately on any health related concern and were diligent in providing the best care imaginable. It was very clear how impactful their care had become when a final attempt, at the hospital, to get him on his feet was painful and horrifying for him. (name removed) walked in from work to visit him and when she spoke his name and took his arm, he immediately calmed down, was relaxed and followed her direction. The day before when asked if they were capable of tending to

Done ⌛️ | I will be back when I'm positive (name removed) is better for rabies shot

Good communication and follow-up from staff.

Appreciate the fresh veggies (name removed) has provided from her own garden. Appreciate (name removed) for stepping up to cook as our cook has been dealing with heart issues. New cleaning lady seems to be trying very hard. Still need improvements in fresh fruit, fresh vegetables, less carbohydrates and sugars.