Bickford of Lincoln
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Real Residents, Real Reviews
Knowing who to trust in this journey is hard — especially when your loved one’s health and happiness are at stake.
Real Residents
Real Reviews
Most senior living communities say similar things like: “We provide great care!” or “Our staff is the best!” or “Your mom will be happy here!”
But how do you know that’s really true?
Our current residents and families know whether or not we walk the talk. That’s why we give you direct access to their real thoughts and real options.
Reviews for Bickford of Lincoln
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Reviews with Comments
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I really appreciate the people who work with my dad. I struggle when I come in and see that his teeth have not been brushed and his partials are still in a cup by his sink but there has been no cleaner used on them.
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All help very nice and accommodating The cottage always decorated for holidays makes it more homey. Hubby says food is great and cook knows what he likes and try's to see he gets them. So glad he is enjoying his meals.
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everyone very nice and they all try to be very helpful and are very considerate.
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I like the new care planning meetings between staff & family. It helps us truly stay in communication with the Bickford team & unsure we are on the same page.
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Issues with the Admissions Director. Please send the information of who I should contact.
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My mother was well cared for. She was comfortable and felt at home. Thanks to all the staff.
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Who should I share the comments with?
Reviews FAQ
Bickford residents and families have frequent opportunities to participate in providing feedback throughout the year. Bickford sends out a comprehensive annual survey evaluating all aspects of a residents experience. Following this survey, Bickford sends out a monthly survey to see if we are making progress on improving their happiness levels. The responses to both surveys are posted on the website and remain there for a year.
Bickford is committed to transparency. That means posting all feedback – both positive and negative. Every review is included in our overall score (star-rating). However, we do not post comments that are libelous, profane or risk violating the privacy of our residents.
A Bickford Verified Resident Review is a review provided by a resident or family member/significant other that has been verified by Bickford as an authorized individual. Individual names are protected for privacy reasons.
Bickford has developed a program to improve resident happiness based specifically on the scores and comments of the surveys. Each Branch sets goals to improve targeted areas identified from the surveys. The actions that need to be taken are discussed as a part of each shifts daily stand-up meeting.
Due to the unique and personalized nature of our business, responses to reviews, if requested, happen individually.
I'm still struggling to get some basic care things done for my dad on a consistent basis. I have asked five different people to please make sure his partials get soaked, his teeth get brushed and he wears his partials every day. It's not getting done.