All is good! My mother loves it there which is all that matters.

His care at Bickford is great! Staff is great! The facility is not clean . This is an ongoing problem and seems would not be difficult to resolve. Hire a professional cleaning company to come in to vacuum the front and halls at least daily , clean the resident bathrooms and vacuum the apartments 1-2 times a week , wipe down / disinfect the doors , etc. Do not have the CNAs, and other staff do the cleaning. Let them take care of the residents. This is a nice facility with paying customers ! Why can it not be clean????? Happy New Year!

My mom enjoys her place

Mom is very happy with Bickford so far. She said the staff is Wonderful! | She was having some Internet issues but I saw they just got her an Internet extender so hopefully that will fix the issue.

I love the facility. The staff is excellent, very kind and respectful to my mom.

All good!

The staff is wonderful with my father- kind, caring, patient, engaging. The facility is not as clean as it could be. The toilet is usually disgusting - toilet bowl, base of the toilet and the floor in the bathroom are all more often dirty than not. His carpet often needs vacuumed as do the hallways . He likes the food and is gaining weight. He is often out of his room and doing activities, sitting at the table, or outside . (name removed) the activities director keeps him engaged and is great with him as are the other staff members. (name removed) is very responsive to his needs and so is the director (name removed). The nurses and CNAs are great with him as well Fantastic care from the staff!

Staff at Bickford are all genuinely empathetic, helpful and caring individuals. (name removed) is absolutely amazing and I'm so thankful we get to partner with her to take care of my grandpa (name removed)!