We as a family supporting our mother living at Bickford are grateful to know she is well looked after. The staff are as helpful as our mother 'allows.' And yet, they are consistently gracious and patient. Thankful there is adequate medical care to eliminate many trips to the dr office! The managing staff is very accepting of our observations and suggestions and always responds positively. Thank you for your services and the personable care our mother receives!

*Waited a month to get her tv working... *room smells like pee often *Have asked for pictures to be hung on walls...hasn't happened yet. (I will try to remember to bring hammer and nails myself...) but if staff at Bickford can't or won't do it...just tell us so we can do what is necessary. *Never received a phone call regarding UTI test results I imagine this is all pretty average.

I don't follow , Start with c.? That's it I'm done with the replies . Thank you

She fell 5 times. Too much anxiety meds | Also no statement for March | Just got statement

We've only been there a week, but it's good so far

Great office staff , I like

Through needs for isolation care remained consistent. And there was no transmission to others. Well done. Best of all, My mother is feeling well and integrated in community and friendships.

(name removed) has recently moved into memory care and is actively dying. The staff has been terrific as we've moved into this last phase.

Mom seems to be happy and always expresses how much she loves her care givers.

There is a serious need for spiritual care.

I've talked with the staff already

Nice and clean. Staff is helpful

Not enough help with (name removed)| (name removed) spits all over and constantly

Thank you all for doing a fabulous job taking care of our Dad We greatly appreciate it

The workers at Bickford take good care of my mom. She has improved since being at the facility.

Staff always helpful.

They do everything they can to make my uncle comfortable.

You guys rock

All of the staff gives my mom attention and treats her well.

They are wonderful people and take excellent care of my Dad

Homey and friendly

My mother was saddened by the loss of the activities director.

They go out of their way to understand your concerns and try to help.

I loved all the Halloween decorations and fun. Looking forward to getting activities back on a regular schedule. There seems to be some difficulty with the shower schedule. (name removed) didn't get one today , and really needs to have his regularly scheduled shower on Monday before his Dr. appt. He always asks me to lay clothes out for him, so I know he anticipates the showers.

Thank you all for what you do.

Mom seems to be doing well and is much improved since coming to Bickford. She seems to have made some friends and loves many of the care givers. She speaks very highly of several of them.

They are always there willing to help in whatever we need. We are so thankful we chose Bickford.

I'm happy with the care he gets on a regular basis. However, his apartment needed to be cleaned for about three weeks- when I asked (name removed) about it she immediately cleaned it while he was at lunch. I thought they were on a once a week schedule, but it seems rare that it's cleaned on a weekly basis.

Staff is very friendly and caring. Truly want to help people.

The place is great! I would highly recommend it to anyone.

Thank you for all you guys do.

There issues with rain water getting the carpet wet. Had to change rooms. There is an old man that stands in his doorway naked. I bring a 6 year old in to visit her g-g-grandmother she certainly doesn't need to see that. Perhaps he should be put In memory care after continually doing this.

Very happy ! This place is the best for your loved one.

I am very happy with the staff- they are always willing to help when needed. But (Name Removed) was not given a shower last Thursday, and some if his towels have gone missing. I labeled all the new ones, but it was my understanding that his laundry would be separate from others. He also had someone else's underwear in his drawer. His carpet is filthy- is there any way to get it shampooed?

Right now there are problems with a leak around the air conditioner unit, I assume the problem is an older ongoing issue and the room stinks. It is very unpleasant to visit let alone live in it.

They are doing great!

Bickford is a senior care provider that treats residents with dignity and respect while providing personalized care that fits their needs, bickford offers independent living, assisted living, and memory care options so that your loved one can age comfortably in place. Trained staff is available to assist with daily living activities such as bathing, dressing, and grooming, so community members can spend more time participating in enriching activities such as clubs, game nights, fitness programs, and more. Pet-friendly senior apartments offer a variety of senior living amenities that make it easy for your loved one to maneuver around their space. The staff and management are wonderful!

Your entire team are exceptional people, very compassionate and caring Our dad is very happy at Bickford Thanks to all of your staff

Several of your employees go above their call.

Strong leadership within the Davenport facility, open communication, and great staff.

They do an outstanding job!

Bickford is a very special place. Your staff treats our Dad Great Thanks for the wonderful care

Very caring staff and management

My family member at Bickford has severely declined over the last month. The staff has been so loving and supportive to her. (Name Removed), (Name Removed), and (Name Removed) have done a great job of making sure she has what she needs and coordinating with hospice. The staff in Mary B's has been exceptional. (Name Removed), (New Removed), (New Removed), (Name Removed), (Name Removed), (Name Removed) ( just to name a few) have provided excellent care. I have spent a lot of time there in the last few weeks and observe these staff members providing loving and compassionate care to all the residents of Mary B's. This is certainly not an easy job and I am so thankful for the staff at Bickford. Also, want to mention (Name Removed), (Name Removed), and (Name Removed) who come back to Mary B's to check on (Name Removed) and I. Very kind and hardworking staff.