Bickford of Portage
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Pay My BillYour loved one deserves to live the best life possible
Watch your loved one thrive in an environment that feels like home
Navigating the aging journey is difficult.
We understand what’s at stake here: it’s not just someone, it’s your loved one.
Meanwhile, it’s on you to make the difficult decisions.

There's a Higher Path for our seniors
Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.
Learn MoreOur family of caregivers will do whatever it takes to care for your loved one
Meet Portage's Leadership Team
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Dustin Heisler
Executive Director
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Brittney Widner
Family Advocate
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Brad Felcyn
Health & Wellness Director
Services at Portage
Assisted Living
Personalized help with the activities of daily life, such as meals, grooming, and medication management.
Montessori Memory Care
A research-backed approach empowering seniors with dementia to live a meaningful life.
Real Residents
Real Reviews
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My mom seems content at Bickford. She calls it "home" and mostly says she likes it. Occasionally she has a day where she is sad about her age, her eyesight, or her memory and doesn't seem so happy. But it doesn't last long. She is in the best place she can be right now though. Thank you!
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We are very pleased to see the Portage branch fully staffed with an executive director, a health and wellness director, and a family advocate. We have had great interactions with the health and wellness director. He has been extremely helpful and supportive with the care of our mom. He is always available to help. The many new bfms have been a welcome addition, with many providing wonderful care. We also sincerely appreciate the bfms that have stayed thru all the changes and continue to help us understand our mom's dementia and offer support and kindness. (names removed) are just a few of the special people. One bfm even bought our mom a special rosary. It was a thoughtful gesture. | I also wanted to mention (name removed). She answers the phone and is helpful with answering questions I have.
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The patient care associates are alert and responsive to residents needs. The speak to residents with respect and use their names.
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My mom is doing well at Bickford and I am happy she is living there. She recently said she is happy with her "home," so that is really great. ????
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My mom seems happier now that she is more settled. She says she likes it there and the food is good. She seems to be participating in activities a bit more which is great. (names removed) are always very pleasant and helpful. Every staff person seems friendly, but I don't know everyone's name. I do not know if my mom was reevaluated after living there for 30 days or if there were any proposed changes for her? I also do not know if she has seen the doctor/physician asst there or not? Could the foot doctor look at her feet/toenails? She seems to be doing fine generally, though she is wearing the same clothes for a week or more and I am really not sure if she is showering on Wednesday and Saturday or not. The last few weeks I have helped her get a shower and change clothes because it doesn't seem like she has had one or has washed her hair, etc.
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The care staff are very helpful and kind. They always tell me something positive about my mom when I visit. My mom has had a little struggle settling in, but always mentions that the food is good, the people are nice to her, and she likes where she is living. Thank you!
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The staff is so kind, and I'm so happy (name removed) came on board! I also met (name removed) - I think that's the new maintenance man's name? I'm glad you are getting the staff re-hired, as I know how hard that is! Congrats on the process!
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Patient care personnel are kind, attentive, providing good support. I feel the lack of an on site director has overloaded contract employees eight roles and interactions beyond their pay grade. Who is supervising the kitchen and food commons area? Thats just one example.