Bickford of Crystal Lake
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Your loved one deserves to live the best life possible
Watch your loved one thrive in an environment that feels like home
Navigating the aging journey is difficult.
We understand what’s at stake here: it’s not just someone, it’s your loved one.
Meanwhile, it’s on you to make the difficult decisions.
There's a Higher Path for our seniors
Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.
Learn MoreOur family of caregivers will do whatever it takes to care for your loved one
Meet Crystal Lake's Leadership Team
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Julie Johnsey
Executive Director
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Lisa Watkins
Family Advocate
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Tricia Cunningham
Health & Wellness Director
Services at Crystal Lake
Assisted Living
Personalized help with the activities of daily life, such as meals, grooming, and medication management.
Montessori Memory Care
A research-backed approach empowering seniors with dementia to live a meaningful life.
Real Residents
Real Reviews
Learn More
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My mom has been sick this past week and required a few hours in the ER. The staff at Bickford went over and above to reassure Mom, give her everything she needed when she was not feeling well, and they communicated with me the whole time. I am so appreciative of everyone at Bickford who cares for the residents so well. It's more than a job to them; it's a calling.
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The people are amazing, the smiles are endless, and, the staff genuinely cares.
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I really appreciate the care and attention Mom receives as she needs more reminders. For example, one of the care team always makes sure Mom's compression socks are on first thing each morning.
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Amazing people starting with (name removed) at the top. (name removed) sets the standards and expectations and thus deserves much credit. She has assembled a talented yet highly caring staff. They work hard to personalize the care provided. I won't attempt to list names because I would certainly be leaving someone out - but - suffice it to say that in the 11 months of relationship with Bickford of Crystal Lake, we have found only great (once in a rare while only "good") team members. Never a rating below "Good" and by far the vast majority "Great." We know the workloads are heavy and the economics put pressure on the staff, however, when called upon or asked, they do everything in their power (and with a smile) to serve. We feel so blessed that our mom is there. Thank you, (name removed), for your heart and your leadership.
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We are so blessed to have Mom at Bickford. We know the staff by name and they all respond to questions and concerns. The care givers are amazing and Mom considers them friends. Nurses call with medication and testing information so I'm kept informed. Mom feels content and safe there and we have peace of mind knowing they are all watching out for her and know her.
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Everything is great, except could use work on housekeeping
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Need to improve answering phone calls. Otherwise, very caring staff. Kudos to (name removed)!
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The Rivers at Maryland Farms
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The caring people.